Increase your revenue with HeyTom and HeyEmma in your hospitality business

In the hospitality industry, everything revolves around speed, convenience, and satisfied customers. Digital ordering solutions like HeyTom and HeyEmma from Unitouch help restaurants, cafes, and bars to process orders faster, reduce waiting times, and increase revenue. In this blog, you'll learn how to smartly utilize both systems to get more out of your hospitality business.

What are HeyTom and HeyEmma?

HeyTom is an online ordering system that allows customers to order from home or on the go. Perfect for pickup and delivery, and a convenient way to generate extra revenue beyond your physical location.

HeyEmma focuses on QR ordering and table service. Customers simply scan a QR code at their table or at an ordering kiosk, place their order, and pay directly online. This makes ordering smoother, frees up staff to provide more service, and allows tables to be turned over faster.

Read more about HeyTom | Read more about HeyEmma

Order faster, more revenue

With HeyTom and HeyEmma, customers can order faster and easier, which directly contributes to your revenue:

• More orders per hour: tables turn faster, allowing you to serve more guests.

• Fewer errors: automatic orders reduce mistakes and returned dishes.

• Upselling opportunities: the system can suggest additional products like desserts or drinks.

Reach customers beyond your restaurant

With HeyTom, you can reach customers who don't normally come to your restaurant. Think of:

• Customers for pickup nearby

• Customers who get food delivered online through your own channel (without high commissions from delivery platforms)

This is how you generate extra revenue and keep margins higher.

Optimize table turnover with HeyEmma

HeyEmma speeds up the ordering process at the table:

• Tables free up faster, allowing you to run more rounds per evening.

• Customers experience convenience because they can order and pay themselves.

• Staff can focus on service and guest experience instead of taking orders.

More table turns means directly higher revenue per evening.

Data and insights for smart decisions

Both systems give you insights into orders, popular dishes, and order times. This allows you to:

• Promoting products that sell well

• Better inventory management

• Adjusting strategies to increase revenue and profit

Using data means you can consciously steer on revenue and customer satisfaction.

Combine HeyTom and HeyEmma for maximum profit

The power lies in combining both systems:

• HeyTom for online orders and delivery

• HeyEmma for QR ordering and table service

This way you leverage all channels, increase reach, and create multiple revenue streams.

FAQ: Frequently asked questions about HeyTom and HeyEmma

1. Are HeyTom and HeyEmma suitable for small catering businesses?

Yes, both systems are scalable and suitable for both small cafes and larger restaurants.

Can I use both systems at the same time?

Absolutely. Many hospitality entrepreneurs combine HeyTom for online orders with HeyEmma for table service.

Do HeyTom and HeyEmma work offline?

Yes, the systems have an offline mode so orders can always continue in case of temporary internet loss.

Are there any extra costs for cash register integration?

The costs depend on your cash register system and the desired integration. Unitouch advises and implements this on a custom basis.

Conclusion HeyTom and HeyEmma

HeyTom and HeyEmma help your hospitality business improve speed, efficiency, and customer satisfaction, which directly contributes to your revenue. By smartly implementing and combining both systems, you benefit from more orders, higher table turnover, and additional insights into your business operations. These are valuable tools for hospitality entrepreneurs who want to grow and digitize.

Connecting HeyTom and HeyEmma to your Point of Sale system

A major advantage of HeyTom and HeyEmma is that they are easy to link to your existing checkout systems. This way, all orders are automatically included in your administration, saving you time and avoiding errors. Unitouch supports you with the integration and ensures everything runs smoothly.

Do you want to know how this works for your hospitality business? At Unitouch, you can request a quote without obligation or schedule a meeting to discover which solution best suits your situation.