What is QR ordering in the hospitality industry?
QR ordering means guests can view the menu, place an order, and—if desired—pay directly using their own smartphone. Each table or zone is assigned a unique QR code, which automatically directs the order to the correct location within the establishment.
No more paper menus, no waiting for service. Guests order what they want, when they want – quickly, easily, and completely digitally.
The advantages of QR ordering for hospitality businesses
Faster ordering means more revenue
Guests no longer have to wait for someone to take their order. They can independently reorder a drink or an extra dish, exactly when they feel like it. This leads to more orders per table, especially during busy times. And you'll see that reflected in your revenue.
2. Working more efficiently with fewer staff
In a time when it's difficult to find enough staff, QR ordering helps you work more efficiently. Your employees will have more time for personal service, serving dishes, and answering practical questions. By linking with your cash register system, every order is automatically processed, without extra steps.
3. A digital menu is always up-to-date
Adjusting a price, temporarily taking a dish off the menu, or adding allergen information? With a digital menu via QR code, you can manage all of that in just a few clicks. Guests will immediately see the most up-to-date version of your menu, without you needing to print or replace anything.
4. Contactless and hygienic
Many guests are now accustomed to contactless ordering and appreciate the hygiene and tranquility it offers. No shared menus, less physical contact, and more control for the guest. This is particularly well-received by families, older guests, or business visitors.
5. Better experience and fewer errors
Guests have time to leisurely review the menu, make their choices, and look up additional information if needed. Since they enter their own orders, you prevent miscommunication or errors in the kitchen. If you combine this with digital payment, the entire ordering process is completed in one go.
Does QR ordering also work with your cash register system?
At Unitouch, we ensure that QR orders are seamlessly linked to your POS system. As soon as a guest orders via QR, the order automatically appears in your system and is assigned to the correct table or zone. You don't have to type or check anything. This provides an overview, a sense of calm, and speed in your establishment.
QR ordering is suitable for various hospitality businesses, including: * Restaurants (both casual and fine dining) * Cafes and coffee shops * Bars and pubs * Fast food establishments * Food courts * Hotels (for room service or in-house dining) * Event venues (concerts, sports games, festivals) * Takeaway and delivery services * Beach clubs and resorts
QR ordering works well in all kinds of hospitality businesses. From beach pavilions and lunchrooms to beer cafes and fast-food restaurants. Especially in businesses where speed is important or where you have less staff, QR makes a big difference. But it can also be an addition in quiet, service-oriented restaurants, for example for reorders or during busy periods.
What are the benefits of QR ordering?
More orders per guest
More efficient use of your staff
Always an up-to-date menu
Fewer errors and waiting time
A better experience for your guests
Full integration with your POS system
Starting with QR ordering for your hospitality business? Unitouch can help you get started.
Do you want to start with QR ordering or are you ready to upgrade your current system? At Unitouch, we'll think along with you. We link your QR orders directly to your cash register system, provide clear QR cards on tables, and help you with the right settings and explanations for your staff.
Curious if QR ordering is right for your business? Request a no-obligation quote or schedule a personal meeting. We're happy to help!


